Managed Services strategically improve ease-of-operation and reduce on-site systems maintenance expenses by outsourcing IT infrastructure and/or end-user system management responsibilities.NK2IT offers proactive and reactive managed services to maintain smooth core business functions for small and medium-sized business and enterprises.
Managed Services Capabilities
Operating system installation & upgrade
Critical patch upgrades for Servers, Desktops and Laptops
Service pack updates, patching and application/security updates
License renewal (Antivirus, Anti Spyware and Unified System)
Proactive and reactive support
Onsite and remote support
Telephony system installation/upgrade and Maintenance (Unify Communications System by Unify/Siemens)
Backup system maintenance (Upgrading, Patching and new Installation)
Health checks (monitor and review) and systems optimization (configure and manage)
Custom solutions development (networking, power and cooling, business productivity)
Telephony system installation/upgrade and Maintenance (Unify Communications System by Unify/Siemens)
Proactive Support
HelpDesk (Monitoring & Management) – our managed IT services cover a full spectrum of technology solutions, including remote monitoring and management of your networks, 24/7 help desk support for users, and business continuity solutions to ensure your company is prepared for any possible disruption.
Desktop Monitoring and Care – our preventive maintenance service for desktops regimentally monitors and addresses common problems experienced by desktop users. Whether it’s getting rid of viruses, attacking spyware issues or installing patches, we handle it all – in the background while your employees remain productive.
Helpdesk (Monitoring & Management) – our managed IT services cover a full spectrum of technology solutions, including remote monitoring and management of your networks, 24/7 help desk support for users, and business continuity solutions to ensure your company is prepared for any possible disruption.
Software/OS patch management – operating system and software updates are monitored and deployed automatically, keeping your system patched, up to date, and configured properly.
Security – our security software suite includes enterprise grade antivirus, anti-malware, intrusion detection, and web filtering, offering your users protection from all vectors.
NK2IT PTY LTD is a leading Sydney-based systems integrator (SI) and ICT consultancy provider for SMBs
